Privacy Policy of Horizon Business Technologies LIMITED

Horizon Business Technologies Limited ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we handle your personal information when you visit our website or interact with us.

• Company Name: Horizon Business Technologies Limited 13480963
• Address: 15 St Richards Court Ashburnham Road Ham Richmond upon Thames, Richmond, TW10 7NS, United Kingdom
• Email: info@horizonbt.co.uk
• ICO Registration: ZC156231

We are the Data Controller for personal data collected through this website.

(Note: When delivering ERP consultancy services directly to our clients, we process data on their behalf as a Data Processor under separate client agreements.)

We only collect personal information that you provide to us directly or that is generated automatically when you use our website:

• Contact & Business Data: Name, business email, phone number, job title, and company name when you fill out a form, request a consultation, or apply for a job.
• Technical Data: IP address, browser type, operating system, and how you use our site (via analytics).

We use your information based on clear legal grounds:

• To respond to enquiries: To discuss prospective ERP consulting projects or answer questions you send us (Legitimate Interest).
• To deliver contracted services: To onboard clients and fulfil our contractual obligations (Contract).
• To send industry insights: To share relevant B2B updates or news, which you can opt out of at any time (Legitimate Interest / Consent).
• To improve our website: To monitor website security and performance (Legitimate Interest).

We do not sell your personal data. We only share your data with trusted service providers who help us run our business (such as web hosting providers, IT infrastructure, and CRM systems). All third parties are bound by strict data security agreements.

If data is transferred outside the UK, we ensure appropriate safeguards (such as UK-approved Standard Contractual Clauses) are in place.

• General Enquiries: Kept for up to 24 months after our last interaction.
• Client & Financial Records: Kept for 6 years to comply with UK tax and legal obligations.

Under UK data protection law, you have the right to:

• Access a copy of the personal data we hold about you.
• Ask us to correct inaccurate data or delete your data.
• Object to or restrict how we process your data.
• Unsubscribe from marketing communications at any time.

To exercise any of these rights, email us at info@horizonbt.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

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